Payment Policy

Last Updated: 12 December 2025

At imaxmall portal, we are committed to providing a secure and seamless shopping experience. Please read this payment policy before making a purchase.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Cash on Delivery
  • Mastercard
  • Visa
  • Apple Pay
  • Google Pay

All prices are shown and charged in AED (United Arab Emirates Dirham) unless otherwise stated.

2. Secure Payment Processing

Payments are processed via PCI-compliant providers using SSL/TLS encryption to protect your payment information.
imaxmall portal does not store your card or payment details on our servers.

3. Payment Authorization

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us to charge the total order amount.

4. Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email containing your order details.
If you do not receive a confirmation within 24 hours, please contact us at support@imaxmall.com.

5. Payment Issues

If your payment fails or is declined, please:

  • Verify that your billing information matches your bank/card records.
  • Ensure your card has sufficient funds and is not expired.
  • If the issue persists, contact your payment provider or reach out to our support team.

6. Fraud Prevention

We reserve the right to cancel or hold any order if we suspect fraudulent activity.
Additional verification (e.g., identification) may be requested to ensure the security of your transaction.

7. Company Details

Company Name: imaxmall portal
Phone: +971 56 573 8768
Email: support@imaxmall.com
Address: Office L13/05-B-60, Burjuman Centre, Bur Dubai, Al Mankhool, Dubai, United Arab Emirates
Business Hours: Mon – Sat / 10:00 AM – 8:00 PM (GMT+4 Dubai)
Response Time: Approx. 15–30 Minutes

Facebook: imaxmalluae