Privacy Policy

imaxmall.com (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you use our website.

Information We Collect

When you visit our website, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages, products, or categories that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information

We respect your privacy and do not sell, trade, or share your personal information with any third party outside of our organization. We may, however, share your personal information with trusted third-party service providers who help us to run our website, conduct our business, process payments, deliver products or services, send you information or updates, or provide customer support, provided that such parties agree to maintain the confidentiality of this information. We may also disclose your personal information when we believe that it is necessary to comply with applicable laws or regulations, enforce our site policies, or protect our or others’ rights, property, or safety.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@imaxmall.com or by phone/WhatsApp at +971 56 573 8768, or by mail using the details provided below:

imaxmall.com
Office L13/05-B-60, Burjuman Centre, Bur Dubai, Al Mankhool, Dubai, United Arab Emirates