Shipping Policy
Last Updated: 12.02.2026
At iMaxMall, we are committed to providing fast, reliable, and transparent shipping for all our home gadgets, kitchen tools, toys, and household items across the United Arab Emirates.
Order Processing Time:
- All orders are processed within 0–1 business day from the time the order is placed.
- Orders placed before 2:00 PM Dubai time on business days will be processed the same day.
- Orders placed after 2:00 PM Dubai time will be processed on the next business day.
Delivery Time:
- Delivery is made within 1–2 business days across all UAE locations.
- Delivery times may vary slightly based on your location, but we ensure prompt service.
- Tracking information will be provided once your order is shipped so you can monitor its progress.
Shipping Costs:
- Shipping charges are calculated at checkout and may vary depending on your delivery location.
- Any promotions for free shipping will be clearly displayed on the product page or during checkout.
Cut-off Time:
- The daily cut-off time for same-day processing is 2:00 PM Dubai time.
- Orders placed after the cut-off time will be processed the next business day.
Shipping Regions:
- We currently ship to all Emirates in the UAE.
- Delivery outside the UAE is not currently supported.
Customer Support:
- If you have questions or need assistance with your shipment, please contact us:
- Email: support@imaxmall.com
- Phone: +971 56 876 2278
- Address: Office L13/05-B-60, Burjuman Centre, Bur Dubai, Al Mankhool, Dubai, United Arab Emirates
We are committed to ensuring a fast, safe, and transparent delivery experience for every customer.