Privacy Policy
Last updated: 12.02.2026
This Privacy Policy describes how imaxmall.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from imaxmall.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect varies depending on how you interact with us.
We may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users.
What Personal Information We Collect
Information We Collect Directly from You
- Basic contact details such as name, address, phone number, email.
- Order information including billing and shipping addresses, payment confirmation.
- Account information including username, password, security questions.
- Shopping information such as items you view, add to cart, or wishlist.
- Customer support information you provide in communications with us.
Information We Collect through Cookies
We automatically collect certain information about your interactions with our Services using cookies, pixels, and similar technologies. This includes device information, browser information, network connection, IP address, and usage data.
Information We Obtain from Third Parties
We may obtain information about you from third parties such as Shopify, payment processors, and vendors who provide services on our behalf. This information is treated according to this Privacy Policy.
How We Use Your Personal Information
- Providing products and services: to process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns.
- Marketing and advertising: to send promotional communications and show tailored advertisements.
- Security and fraud prevention: to detect and act on fraudulent, illegal, or malicious activity.
- Communicating with you: to provide customer support and improve our Services.
How We Disclose Personal Information
We may disclose your personal information to vendors, business partners, affiliates, or as required by law. We treat all information obtained from third parties according to this Privacy Policy.
User Generated Content
Any content you post publicly, such as product reviews, may be accessible by others. We are not responsible for how others use or access such information.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy policies or content. Please review their policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. Parents may contact us to request deletion of any such information.
Security and Retention of Your Information
We take reasonable steps to protect your information but cannot guarantee perfect security. Retention depends on business and legal requirements.
Your Rights and Choices
You may have rights to access, delete, correct, or port your personal information, as well as to opt out of marketing, sharing, or targeted advertising. To exercise these rights, contact us using the details below.
Contact
If you have questions about this Privacy Policy or your personal information, you can contact us at:
- Phone: +971 56 876 2278
- Email: support@imaxmall.com
- Address: Office L13/05-B-60, Burjuman Centre, Bur Dubai, Al Mankhool, Dubai, United Arab Emirates