Payment Policy

Effective Date: October 5, 2026

imaxmall LLC (“imaxmall”, “we”, “us”, or “our”) is committed to a safe, secure, and transparent payment experience. This policy explains the payment methods we accept, how prices and taxes work, and how your payment is processed when you shop at imaxmall.com.

1. Accepted Payment Methods

To make your purchase as easy and secure as possible, we offer the following payment options:

Credit and debit cards: Visa, Mastercard, and American Express. Your card is charged when you complete your order.
Digital wallets: Apple Pay and Google Pay. Your wallet payment is charged when you complete your order.
Cash on Delivery (COD): You pay when your order is delivered. Your order is shipped once it has been confirmed.

Card and digital wallet payments are processed securely by our third-party payment processor at checkout. Available payment methods are shown at checkout and may vary by order.

2. Currency and Prices

Currency: All prices and transactions on our website are in United States Dollars (USD). If your card was issued outside the United States, your bank may apply its own conversion rate or fees.
Price accuracy: The price shown on a product page is the price you pay for that product. Prices are the same in our online store and in any product listings we publish on other platforms, such as Google Shopping.
Pricing errors: If a product is listed at an incorrect price because of an obvious error, we may contact you to confirm your order at the correct price or cancel it. You will not be charged for a canceled order.

3. Taxes

Product prices do not include sales tax. Applicable sales tax is calculated based on your shipping address and is shown at checkout before you confirm your order. Orders to addresses where no sales tax applies are not charged tax.

4. Shipping Costs and No Hidden Fees

Shipping costs, if any, and sales tax are shown at checkout before you pay. The total shown at checkout is the final amount you pay. We do not add any hidden fees or additional transaction or processing fees after you confirm your order. For shipping rates and delivery times, please see our Shipping Policy.

5. Payment Authorization and Charging

Cards and digital wallets: Your payment method is charged when you place your order, or as otherwise authorized at checkout. Your bank may place a temporary hold on the amount until the payment is complete.
Cash on Delivery: Payment is collected at the time of delivery. No online payment information is required.

If payment cannot be completed or authorized, your order may be delayed or canceled.

6. Payment Security and Data Encryption

Your safety when shopping online is a high priority for us.

Our entire website uses modern SSL/TLS encryption (HTTPS) to protect your data from unauthorized access. You can recognize a secure connection by the “https://” and padlock symbol in your browser’s address bar.
Card and digital wallet payments are processed through a secure, PCI-compliant payment processor.
Confidential payment data, such as full card numbers, is not stored on our servers. It is processed directly by our payment service providers.

For details on how we handle your personal information, please see our Privacy Policy.

7. Order Confirmation

After you place your order, you will receive a confirmation email at the email address you provided. If you do not receive it within a short time, please check your spam folder or contact us. Your order is not final until it has been confirmed by imaxmall.

8. Order Verification and Fraud Prevention

To protect you and us from fraud, we may verify order, payment, and contact information before processing an order, and may ask you for additional information. We may cancel or decline orders that appear fraudulent or that we cannot verify, and any payment collected will be refunded.

9. Failed or Pending Payments

If a card or wallet payment is declined or fails for technical reasons, the order will not be completed and you can try again or choose an alternative payment method. If a Cash on Delivery payment cannot be collected at delivery, the order is not considered complete and may be canceled. If you believe there is a payment problem, please contact us.

10. Unauthorized or Incorrect Charges

If you see a charge you do not recognize or believe a charge is incorrect, please contact us right away at support@imaxmall.com so we can look into it. You may also contact your card issuer or bank.

11. Refunds

Card and digital wallet orders: refunded to the original payment method.
Cash on Delivery orders: refunded by bank transfer to the account details you provide.

We do not issue cash refunds. Timelines and eligibility are described in our Refund & Return Policy.

12. Billing Information

You are responsible for providing accurate billing and delivery information. Incorrect information can cause payment delays, delivery problems, or cancellation.